We have been asked in the past why Fruity Casa Casino has been banned from GamblersGuard. Fruity Casa is an online casino that has received mixed reviews in the past. Here are some reasons why it might be considered less recommended:
1. Customer service
Response time and quality: Player reports suggest that Fruity Casa's customer service occasionally offers slow response times and inadequate help with issues. This can be frustrating when you need support or have questions about bonus terms or withdrawals.
2. Bonus terms
High wagering requirements: The wagering requirements for bonuses at Fruity Casa can be high, making it difficult for players to clear the bonus amount. This can lead to players having difficulty realising winnings from bonus funds.
Restricted games: Often bonuses are only valid for certain games or slots, limiting flexibility and leaving players with fewer choices.
3. Transparency
Unclear terms and conditions: Some players have complained that terms and conditions are not always clear or transparent. This can lead to confusion and problems when withdrawing winnings.
4. Withdrawal delays
Slow processing times: Reports of delays in processing withdrawals can be a major problem. Players can become frustrated if they have to wait a long time for their winnings or have to submit additional documents.
5. Player feedback and reviews
Negative reviews: Overall player satisfaction can be affected by negative reviews on online review sites and forums. If many players have had similar negative experiences, it can damage the casino's reputation.
6. Licensing and regulation
Licensing: Licensing is crucial to the credibility of an online casino. If a casino is not licensed by a reputable regulatory body, it can raise concerns about fairness and safety. It is important to check if Fruity Casa has a valid license from a reputable authority such as the UK Gambling Commission or the Malta Gaming Authority.
7. Affiliate Account Closed
Affiliate Account: While this is never a reason for us to blacklist a casino, we are honestly still displeased that our affiliate account was closed. We were surprised by this and would have decided to at least remove the links to the casino anyway.
8. Game Selection and Software Providers
Limited Game Selection: A casino with a limited selection of games or less reputable software providers may be less attractive to players who value variety and quality.
9. Bonus Expiration Policy
Restrictions on Using Bonuses: In some cases, bonuses may only be available to certain players or in certain regions, limiting accessibility for all potential players.
So, if you are looking for a casino, it is always advisable to do extensive research and read reviews on our site from other players. It's also a good idea to check the casino's terms and conditions, licensing and security measures to ensure you have a safe and fair gaming experience. If you miss a specific online casino on our site, let us know. We'll work on adding it as soon as possible.
